Frequently Asked Questions
Everything you need to know about shopping with 4feetshoes.
How do I determine the correct shoe size?
We provide a comprehensive size guide on each product page. Since fit can vary between brands, we recommend measuring your foot in centimeters and comparing it to our chart for the most accurate fit.
What is your return policy for footwear?
We offer a 30-day return policy for all unworn shoes in their original packaging. Please ensure the soles are clean and the box is undamaged to qualify for a full refund or exchange.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days. We offer free shipping on all orders over $75 within the continental US. Express shipping options are available at checkout for an additional fee.
Are your shoes made from genuine leather?
We offer a variety of materials including premium genuine leather, suede, and high-quality vegan alternatives. Material specifications are listed in the 'Product Details' section of every item.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.